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// КАТАЛОГ
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// ВСЕ СОРТА
Request created
#WS-1000
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• ИГРОК ИДЕНТИФИЦИРОВАН
GUEST
ID: #WSB-00000 • @guest
// БОНУС СЧЁТ
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FAQ
Quick answers to common questions.
How long does a reserve last?
Reserves are held for 24 hours after approval.
Can I change the pickup point?
Yes. Message support with your request code and new location.
How do bonuses work?
Bonuses apply after a reserve is completed.
Is delivery available?
No, pickup only. Choose a location in Map and reserve in the app.
How do I pay?
Payment happens at pickup (cash/card depends on the location). The app is for reserving items.
Can I cancel a reserve?
Yes—message support with your request code and we'll cancel it.
Do I need an ID?
For regulated products, 18+ only. ID verification may be required at pickup.
Where can I track my request?
Open Profile → My requests to see the current status.
Rules & policy
Please review before requesting regulated products.
Regulated goods
- 18+ only. We may request ID verification at pickup.
- Reservations are subject to stock availability and local rules.
- No consumption guidance is provided inside the app.
- Pickup location rules apply. Respect store policies.
By submitting a request you agree to the WoodStock Bar terms.